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Learning Technologies

Bytes People Solutions is proud to be a pioneer in offering internationally accredited and innovative learning tools and technologies.

We provide Authoring tools to assist with simple and cost effective e-learning content development, while our range of Learning Management Systems makes the delivery, management and tracking of online and classroom-based learning for blended delivery across your organisation easier and more affordable

Embrace technology and invest in your people through our online learning portals, tools, products and services. Work with us to author content easily – and enjoy access to tracking, monitoring and reporting, while your employees receive the training they need to grow – all within a seamless digital environment. 

Our learning tools and solutions:

Advanced Item Banking and e-Assessment Solution

Bytes People Solutions is the sole provider of Questionmark licenses and support in South Africa. Bytes People Solutions is also proud to offer our own highly skilled Support teams who are equipped to assist with any of your development, integration or training needs on all our solutions.

Bytes People Solutions in conjunction with Questionmark ® provides technologies and services that enable organisations to measure knowledge, skills, and attitudes securely and achieve successful learning outcomes. 

Questionmark solutions enable reliable, valid and defensible assessments by empowering learning and testing professionals with collaborative authoring tools, accommodating participant needs with blended and multilingual delivery and informing stakeholders through timely reporting and meaningful analytics.

Questionmark provides a collaborative, secure environment to author questions, organise them into assessments, and manage large item banks. Authors can create from many different types of questions and then organise them into simple forms or define selection criteria to pull items at random and create assessments with sophisticated branching options based on participant responses and scores.

Key options for authors include:

  • Choose from 20 different item types
  • Include stimulus such as images, audio, or video
  • Define feedback at question and topic levels
  • Insert mathematical formulas using built-in editor
  • Randomise ordering of questions and choices
  • Organise questions by topic and sub-topic folders
  • Define sophisticated scoring algorithms
  • Define outcomes based on score-bands and topic-level scores
  • Create automatic emails with assessment results to participants and/or other stakeholders

Create, deliver, and report on:

  • Pre/post course tests
  • Practice tests
  • Placement tests
  • Course evaluations
  • Needs evaluations
  • Job task analysis
  • Knowledge checks
  • Internal exams
  • Observational assessments
  • Certification and licensing exams

Speak to us now about how we can offer you a Cloud or OnPremise solution to suit your needs. Bytes People Solutions will arrange a free demo and/or 30-day trial so you can experience the capabilities of the solution anywhere in the country.

 

Bytes People Solutions is able to create, distribute and manage e-learning content, as well as revamp existing paper-based content. Our content development business unit offers off-the-shelf solutions or fully customised content solutions for our customers’ unique requirements.

We develop content for a wide variety of business requirements, namely:

  • Business Skills
  • Management Programmes
  • Contact Centre (BPO) bundles
  • Performance
  • Support
  • Sales
  • Supply Chain
  • SAP

Effective learning requires relevant and appropriate teaching methodologies and proven educational

philosophies. Some of our off-the-shelf topics include Customer Service, Communication, Team Development, Management Development (Foundation and Leadership) and Change Management.

Bytes People Solutions brings with its offerings and products a mix of industry knowledge and technical knowhow, as well as an understanding of the educational landscape to make your training and development needs a hassle-free reality.

Bytes People Solutions is the sole provider of Trivantis products (Lectora & CourseMill) in South Africa. We are also proud to offer our own highly skilled Support teams who are equipped to assist with any of your development, integration or training needs on all our solutions.

Lectora is an electronic learning (e-learning) development tool, also known as authoring software, developed by Trivantis Corporation. Lectora is used to create online training courses, assessments, and presentations. It is also used for the conversion of Microsoft PowerPoint presentations into e-learning content.

Content developed with Lectora authoring software can be published to a variety of outputs such as HTML, Single File Executable, and CD-ROM. Lectora content is compliant with e-learning industry standards, such as SCORM and AICC. Content created in Lectora can also meet 508 Compliance standards. In addition, Lectora is compatible with any standards-based learning management system (LMS) on the market.

Featuring Responsive Course Design (RCD), Lectora 17 is the remarkably simple, yet exceptionally powerful desktop authoring tool that allows e-learning developers to quickly create mobile courses - saving valuable development time. Author once, and publish across all devices.

Lectora also provides Online and Mobile authoring solutions.

Bytes People Solutions is a valued reseller of Knowledge Management and Decision Navigation technology and professional services in South Africa. We are proud to offer our own highly skilled Support teams who are equipped to assist with any of your development, integration or training needs on all our solutions.

With extensive collective experience in customer service enablement and innovation, we are the ideal partner to ensure that your customer service strategy is accurate and executed with precision

Imagine being able to guide your staff through every known challenge or request so they correctly diagnose their situation, identify the right solutions and take the right actions – in line with your specific products, policies and procedure rules. Plus they get a detailed record to prove it.

To help you develop and launch this solution without the need of an expensive coding team, BPS offers customers the option of technology and consulting services required to develop a working solution for you in a few short weeks. BPS will also enable your own knowledge or content management team to build and maintain the solution should you choose to manage this process internally.

 

Bytes People Solutions is a valued reseller of eGain technology and professional services in South Africa. We are also proud to offer our own highly skilled Support teams who are equipped to assist with any of your development, integration or training needs on all our solutions.

The world has gone multichannel. Your customers want choice. They want to be able to call, email, chat, tweet, cobrowse, find answers on their own, and even interact in social spaces. As for you, in today’s hypercompetitive environment, customer engagement is the only sustainable differentiator. Delivering memorable customer journeys is both an imperative as well as an opportunity. That is the reason why leading companies have started to transform their siloed sales and service operations into customer engagement hubs that enable delightful customer journeys.

Bytes People Solutions provides the full range of eGain products, including eGain® Mail™, eGain® Chat™, eGain® Cobrowse™, eGain® SelfService™, eGain® Virtual Assistant™, eGain® Offers™ and eGain® Knowledge Agent

 

 

 

 

 

Digital Adoption Platform

    • Streamline digital transition and adoption
    • Speed up onboarding and close skill gaps
    • Seamlessly stitch fragmented workflows
    • Rapidly respond to UX/CX obstructions
    • Track user journeys and gauge behaviour

 

Simplify system integration by walking users around errors and trouble spots in unfamiliar and evolving platforms, and commuting users through disconnected platforms. Our “Digital Adoption Platform” assists in creating a bond between users, the digital platform they are on, and the goals you want them to reach – whether this means clicking the purchase button or successfully finishing an elaborate business flow.

 

Optimise the clickstream that customers and employees are required to go through, with interactive User Interface (UI) elements that are dynamically layered on top of web and mobile applications.

Our solution measures and records everything users do - from an entire flow down to the pinch-and-tap gestures, allowing you to easily zero in on flaws and obstacles, and take advantage of happy moments.

 

BYTES PEOPLE SOLUTIONS LEARNING MANAGEMENT SOLUTION

We are proud to offer our own world-class Learning Management Solution platform to our customers and their learners.

Our Learning Management Solution offers our customers the ability to plan their development paths according to the Learning Paths provided. The learning paths are used to guide an employee to navigate their own career development by choosing the relevant course based on current skill and knowledge.

Users can book for online classroom based training or remote training courses (events) as per catalogue or schedule. All internal and external training events are catered for.

An approval workflow process allows managers to approve training requests.

Dashboard reports allow managers to track employee training on a daily, weekly, monthly or annual basis.

 

Bytes People Solutions is the sole provider of Trivantis products (Lectora & CourseMill) in South Africa.

Trivantis’ CourseMill learning management system is widely known for its scalability, affordability and ease-of-use. Offered in both hosted and software versions, organisations large and small use CourseMill to deliver SCORM compliant e-learning, track student progress, and monitor employee training.

It features an updated student user interface, support for Section 508 and WCAG guidelines and much more, including:

  • Easy-to-use reporting and learning analytics
  • Mobile compatibility
  • Ability to share multiple file types
  • Offline delivery options

Managing compliance training for employees can be critical for your business. CourseMill delivers a strong compliance management system with “soft or hard stop” course availability, count down days for each course presented on the user’s “My Courses” page, and multiple email notifications before or after the course completion expiration date. These features put an end to employee confusion over their obligation to complete a training course.

CourseMill Mobile and CourseMill Wave are also available.

 

Bytes People Solutions is a valued reseller of Signify technology and professional services in South Africa. We are also proud to offer our own highly skilled Support teams who are equipped to assist with any of your development, integration or training needs on all our solutions.

Signify’s powerful and user-friendly Learning Management System allows you to easily implement your blended learning strategy. You can schedule and track classroom-based training, deploy interactive SCORM e-Learning content, load videos and create online assessments. You can also generate Management Reports, Workplace Skills Plans and Annual Training Reports.

Apart from the ability to manage short courses, Signify’s Learning Management System also assist organisations in managing bursaries and scholarships, unit standards and general learning programmes.

The Employee Self Service portal allows employees to browse the e-learning curriculum, do online assessments, book on classroom-based training events and search for answers in the “Ask the Expert” discussion forum module.

Signify HR offers you a complete Human Resource Management solution that includes Performance Management. Signify HR is modular, enabling you to implement the different modules over a period of time as and when required, ranging from 50 to 50,000 employees.

Bytes People Solutions’ assists companies to embrace learning technology advances in ways that could never have been anticipated before.
We provide a variety of online portals, tools, products and services to develop internal talent through a blended learning approach, whilst addressing time and cost constraints.

Revolutionise the way skills within your organisation are nurtured, enhanced and assessed with the implementation of innovative online platforms for training and development.