Courses

CATEGORY

COURSE

UNIT STANDARD

DURATION

Soft Skills

Competency Based Recruitment

N/A

1

Soft Skills

Effective Communication in the workplace
(Meetings, Presentations, Reports)

12433

2

Soft Skills

Effective Presentation Skills 

12433

2

Soft Skills

Effective Time Management

N/A

1

Soft Skills

Essential Skills for Formal Meetings

242816

1

Soft Skills

HR for Non-HR Managers

N/A

2

Soft Skills

Morals & Ethics in the Work Environment

252042

1

Soft Skills

Productivity Workshop:  Professional PA’s and Administrators

N/A

2

Soft Skills

Productivity: Information and Self Management

N/A

1

Soft Skills

Report Writing

N/A

1

Soft Skills

Stress Management

N/A

1

Soft Skills

Successful Minute Taking

N/A

1

Soft Skills

Writing Skills (Business, Level 1)

119465,119457

2

Soft Skills

Writing Skills (Business, Level 2)

12153

1

Soft Skills

Business Process Analysis:  Foundation 

N/A

5

Soft Skills

Finance for Non-Financial Managers 

N/A

2

Soft Skills

Project Management & Principles (Non Project Managers)

N/A

3

Soft Skills

Train the Trainer (Based on CompTIA CTT+) 

N/A

3

Soft Skills

Advanced Interpersonal Skills

252027

1

Soft Skills

Advanced Interpersonal Communication

N/A

1

Soft Skills

Diversity in the Workplace - A South African perspective

252043

1

Soft Skills

Effective Conflict Resolution

114226

2

Soft Skills

Emotional Intelligence - Effective management of self and others

252031

1

Soft Skills

Negotiating

N/A

1

Soft Skills

The Business of Listening

N/A

1

Soft Skills

Achieving Life Balance

N/A

1

Soft Skills

Developing Positive Assertiveness

N/A

1

Soft Skills

Personal Transformation

N/A

2

Soft Skills

Becoming a Successful Supervisor

N/A

1

Soft Skills

Coaching Skills for Leaders 

N/A

1

Soft Skills

Leadership Skills for Women 

N/A

1

Soft Skills

Making the Transition from Technical Specialist to Manager

N/A

3

Soft Skills

Managing the Customer Service Experience

242829

1

Soft Skills

Mentoring

N/A

1

Soft Skills

Performance Appraisals: How to Monitor and Evaluate Team Members

252034

1

Soft Skills

Team Leaders: Developing Great Teams

242821

2

Soft Skills

Welcome to Management

242818, 242821 242816

3

Soft Skills

Call Centre Success 

N/A

2

Soft Skills

Customer Service Improvement Programme

N/A

2

Soft Skills

Customers Are Really Everything (CARE)

N/A

1

Soft Skills

Telephone Impact and Customer Service

N/A

1

Soft Skills

Delegation Skills for Leaders 

N/A

1

Soft Skills

Change Management (Principles)

N/A

1

Soft Skills

Problem Solving for Teams

N/A

1

Soft Skills Essentials

Essential Reading and Writing Skills in Business (English Second Language)

119465, 119457

2

Soft Skills Essentials

Essentials of Business Calculations (Basic)

11241

1

Soft Skills Essentials

Essentials of Business Writing Skills

119465

1

Soft Skills Essentials

Essentials of Customer Care in Business

119676

1

Soft Skills Essentials

Essentials of Functioning in a Business Environment

7785

1

Soft Skills Essentials

Essentials of Verbal Communication in Business

119472

1

Soft Skills PowerHour

Achieving Life Balance

N/A

2.5 Hrs.

Soft Skills PowerHour

Attitude

N/A

2.5 Hrs.

Soft Skills PowerHour

Business Etiquette & Professionalism

N/A

2.5 Hrs.

Soft Skills PowerHour

Calming Upset Customers

N/A

2.5 Hrs.

Soft Skills PowerHour

E-mail Management - 20 Tips

N/A

2.5 Hrs.

Soft Skills PowerHour

Emotional Intelligence

N/A

2.5 Hrs.

Soft Skills PowerHour

Influence - The Formula for Success

N/A

2.5 Hrs.

Soft Skills PowerHour

Leadership Ethics

N/A

2.5 Hrs.

Soft Skills PowerHour

Power Listening

N/A

2.5 Hrs.

Soft Skills PowerHour

Setting Goals - A Practical Approach

N/A

2.5 Hrs.

Soft Skills PowerHour

The "How-to" of Quality

N/A

2.5 Hrs.

Soft Skills PowerHour

Thinking on your feet

N/A

2.5 Hrs.