ITIL

ITIL

Bytes People Solutions is accredited to provide ITIL (IT infrastructure library) training.

The curriculum focuses on:

  • ITIL Foundation
  • ITIL Practioner
  • ITIL Intermediate – Life Cycle Stream
    • Service Operations
    • Service Strategy
    • Service Transition
    • Service Design
    • Continual Service Improvement
  • ITIL Intermediate – Capability Stream
    • Operational Support and Analysis
    • Release, Control and Validation
    • Service Offerings and Agreements
    • Planning, Protection and Optimisation
  • ITIL Advanced
    • Managing Across The Lifecycle

 

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Courses can be attended either at our Midrand, Durban or Cape Town campuses or via the Bytes People Solutions Go to Class Option
The Go to Class option brings the best of instructor-led training to your computer

A delegate will only need:

  • Internet Connectivity
  • A webcam
  • A headset or microphone and speakers
  • Preferably two screens

A delegate will be able to:

  • See the instructor
  • Hear the instructor
  • View what the instructor is presenting on a screen and what is being written on the whiteboard
  • Ask questions
  • Ask for help whilst busy with specific exercises

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

 

Please see the schedules below for detail information and training dates